Returns & Exchanges

At Closure London, we want you to be fully satisfied with your purchase, which is why we offer a 28-day return period for all items in their original, unworn condition. Please ensure all tags remain attached and the original packaging is included to qualify for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Securely pack your items in their original packaging, ensuring all labels and tags are intact to prevent damage during transit.

3

Ship the Parcel

Print your generated return label and drop off the package at your nearest authorized courier point, keeping your tracking receipt for reference.

4

Receive Your Refund

Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing